Regular ride Cabo Ledo!

It was disappointing! I bought the tour to celebrate my birthday and they simply didn't show up at the pickup location I chose, they didn't get in touch and I couldn't even talk to the travel agency. I waited for two hours and nothing. Finally, I am now pleading for the refund of the amounts paid by me since, the Service offered was not fulfilled.

Really nice day, well spent! Very friendly staff and helpful. Guide was very insightful in every place we went! Also great opportunity to purchase some souvenir close to slave museum... We went to Miradouro da lua. Amazing formation, and we ended at the beach for a swim at Cabo Ledo! The ride was comfortable and they provided with drinks and snacks. Overall I really enjoyed it and highly recommend this to anyone that wants to explore Angola safely and with a knowledgeable team!

I booked the “Regular Cabo Ledo Tour” tour with VIATOR. Reservation: 1124812323. First of all, they made a mistake in the location of my hotel. I made more than four phone calls and two emails to request more information and confirm that everything was correct and they had corrected the error. NOTHING AT ALL. Don't worry, nothing was happening. That they had contacted the local agent and everything was under control. I called the local agent more than ten times and NOT ONE called me or picked up the phone. Disappeared. Indeed, when the date of April 13 arrived, at six in the morning I was ready and so I stayed in Angola, stranded and with no alternative. Totally ruined and lost day. NOT AN EXPLANATION. Today they sent me an email in which they apologize for NOT HAVING ANSWERED MY EMAILS. Not because of bad management or because of the cancellation of the Tour but because of not answering the emails. How are they going to manage the disbursement of what was paid and compensation for damages? For even more fun, on April 25th they sent me the following email: Good morning: Thanks by contact with us. We regret the delay in responding to your query, if you wish to contact us you can call +34 918 36 37 00. If you are still interested in doing the activity, you can reserve it through the following link: Regular Cabo Ledo tour! Kindly note that the Cemitério dos navios is not part of the itinerary. Sincerely, Signature Viator Customer Service That's customer service. The tour operator in Angola, Westtour_Angola, DID NOT ONCE PICK UP THE PHONE, not a call or a response