Private Tour to Ice and Snow Festival in Harbin

It was an enjoyable & fun filled trip experience (in minus 30 degree weather in Harbin) of January 2023. The tour guide Samantha was very good and guided the tour very well, to different locations. I will highly recommend the trip to Ice& Snow festival and the tour guide.

Samantha was very friendly, had a good mood, helpful, nice, always in time. she had a good english and made a good and interesting tour program. we were satisfied and we recommend her warmly.

Samantha helped us arrange a private car/driver for our weekend in Harbin (we couldn't imagine standing around trying to find taxis in the cold with children in tow!). We're so grateful we did - I don't remember seeing a taxi outside any of the venues. Samantha replied promptly to all our emails and was on hand to communicate by WeChat over the weekend. Our driver meet us at the airport and was on hand to take us anywhere we wanted over the weekend. He always arrived promptly and drove safely. He & Samantha also arranged all our tickets for us so we never had to queue up and could go straight in. Although our Chinese is limited we managed to communicate well enough using google translate and WeChat. So happy we arranged this service as it meant we didn't have to 'think' all weekend but could just stay warm (!) & enjoy Harbin. Thank you Samantha