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For a full refund, cancel at least 24 hours before the scheduled departure time.
8JQM+228 George Town, Cayman Islands
View on Google MapsI made a reservation online and received the message that I would be receiving an email confirmation. After waiting 24 hours, I reached out to the company to confirm my trip as I never received the email. I was told they had no record of my booking and suggested I booked again. So, I did. I received the confirmation immediately. A few hours later, I received a cancellation notice for the booking that they had no record of. Okay, technical mistakes happen. We had our own transportation and met our tour as instructed. The boat was in good shape and clean- toilet available and water and Faygo provided as well as snorkel gear (we take our own). The crew did their best with motivating the guests and provided a safety talk as well as interesting facts about sting rays, snorkel tips, and starfish education. All good. What I was disappointed in was our time on the sandbar at Stingray City. We were told to stand in a circle while one crew member showed each participant a stingray and another took photos for sale. We couldn't venture around the sandbar and enjoy the natural beauty and watch the graceful rays. We just had to wait until our turn to touch the ray and smile for the photo op. It just seemed to be a commercial money making event instead of a genuine experience. The captain though "caught" another sting ray and gave another guest and her family an awesome "personalized" experience with a ray, but the rest of us had to stand in that darn circle waiting for our turn. Despite me telling them I would take my own photos and did not want their photos, I still had to wait in that darn circle and fake a pose for their camera. I just felt we had little time to enjoy the experience and it was all about the photo which they charge over $50 for a few digital shots.
$58.50
per personPricing
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Infants and small children can ride in a pram or stroller, Public transportation options are available nearby, Infants are required to sit on an adult’s lap, Suitable for all physical fitness levels, We highly recommend to bring your own motion sickness medicine if you are not use to the open water. , Transit time from Cruise Port/Hotels to Marina 15 minutes (Bus), Transit time from maria to first destination 30 minutes (Boat), Transit time from last destination to Marina 45 minutes (Boat), Transit time from Marine to Cruise Port/Hotels 15 minutes (Bus)
Oh my goodness! We had such a fun experience! We LOVED it. Everyone was so funny and explained things well. They showed us a sea turtle that shows up when they snorkel. The string ray city was a great experience made awesome by the crew! Do this! You will LOVE it.
We chose the afternoon excursion, which was a much smaller group than the morning. This made each stop more interesting and exciting. Instead of constantly navigating around other people, we could concentrate on the actual experiences: learning about and (properly) holding starfish and stingrays, as well as snorkeling within a beautiful reef. It was definitely a fun trip for us!
Boat crew are very good, helpful and knowledgeable. The tour operator was organized and helpful. Thanks to all!
Bravo! This was an exceptional tour! The length of time at the three stops was prefect . The chicken wings at Starfish Beach were delicious. Holding the stingray was exhilarating & I took some awesome photos. The final stop was snorkeling and was as exciting as the stingray stop. This professionalism of the tour employees is in stark contrast to another tour operator that canceled at the last minute & didn't bother to contact me. Don't book Frank's Watersports "Small Group 7 Mile Beach Stingray City and Coral Gardens Tour!"
Well organized crew. Awesome snorkeling, stingray sandbar and starfish beach. Our group had about 35 people.
Super fun experience. Had so much fun. Experience of a lifetime. Staff was amazing. Can’t wait to be back. I wish it was longer it was a blast.
Jake and his crew were very thorough and made sure everyone had a safe and enjoyable experience. Would book this again
Everything was well well run and on time , crew on the boat were very informative , very helpful made sure everyone was taken care of ,
Very friendly crew at Rowan Watersports made us feel welcome and took great care of us. The rays are the main attraction of course and we all enjoyed feeding them and getting hugged by them.
